Case Studies
Axyom Assist for the California Department of Tax and Fee Administration
The California Department of Tax and Fee Administration (CDTFA) call center manages 800,000 annual inquiries across 40+ tax programs. Axyom Assist delivers real-time AI support that saves 1.5% per call—translating to 10,000+ additional calls answered yearly and eliminating the need for seasonal staff reassignments.
CalCareers Assist: Transforming State of California Hiring
CalCareers Assist is an AI-powered assistant designed to address the complex job application and hiring process for the State of California. Leveraging advanced generative AI and semantic search, CalCareers Assist helps prospective applicants quickly find and apply for State jobs that are most relevant to them.
